Mike Sonnenburg

Director of Professional Services at CAPS, Inc.

Role
Director of Professional Services at Caps Inc
Location
Chattanooga, TN, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Mike Sonnenburg

Mike is currently the Director of Professional Services for CAPS, Inc. His responsibilities include establishing the Professional Services arm of CAPS, with a focus on deploying repeatable high-quality processes for client implementations as well as creative solutions for complex issues unique to individual clients.As the former Head of Tech Services for ACA Group, Mike provided oversight over ComplianceAlpha\'s professional services, customer success, and technical support teams.Prior to May 2022, Mike was a Managing Director within ACA\'s Performance Services Division,providing verification and investment performance consultation services to over investment management firms whose assets range from under $100 million to over $400 billion. Specialties: SAAS Implementation, Customer Success, Technical Support, Professional Services Automation, Resource Management, GIPS Compliance & Investment Performance Consulting, SEC Investment Advisor Marketing Rule

Experience

  1. Director of Professional Services

    Caps Inc

    Jun 2024 — Present · US

Education

  • Haslam College of Business at the University of Tennessee

    Bachelor of Science - BS, Operations Management

    2000 — 2004

  • Baylor School

    High School

    1996 — 2000

Skills

  • Microsoft Office
  • IT Operations
  • Performance Measurement
  • Hedge Funds
  • Portfolio Management
  • Investment Management
  • Data Analysis
  • Management
  • Risk Management
  • Investments
  • Fixed Income
  • Crm
  • Analysis
  • Asset Management
  • Financial Analysis
  • Financial Services
  • Equities

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Mike Sonnenburg — Director of Professional Services at Caps Inc in Chattanooga, TN, US | Unifers