Mike Sedillo
Business Strategy Operations | Driving Business Growth & Operational Efficiency | Strategic Planning & Execution
- Role
- Business Operations Manager - Strategic Initiatives at Intuit
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Mike Sedillo
Committed to driving long-term organizational growth, I leverage more than 10 years of experience building and deploying customer success initiatives to drive organizational growth within the computer technology industry. As the Director of Global Digital Transformation and Customer Experience at Intel/McAfee, I infuse insights from customer requirements and market analysis to develop robust strategies that optimizes enterprise-wide consumer engagement.A problem-solver at my core, I strive to innovate and continually improve upon the customer journey as well as internal operations. By utilizing machine learning technologies to automate processes, my team and I have significantly improved digital experiences for internal and external end-users. To fully optimize clients’ experiences, I design and continuously analyze digital transformation strategies to ensure the solutions we offer match the needs of the ever-evolving market.Core Competencies: Global Digital Transformation, Business Development, Project Management, Customer Experience, Data Analysis, Technical Leadership, Market Analysis, Supply Chain Management, Cross-Functional Team Leadership, Process Improvement, Process Automation, Machine Learning, Vendor Management, Customer Engagement, Six Sigma Technical Skills: MS Project, Access, SQL, Engineering CAD, Microsoft Office, Agile, Insight, SharePoint, JIRA, Smartsheets, Salesforce, Adobe Analytics, AI, Machine Learning and Oracle WebCenter
Experience
Business Operations Manager - Strategic Initiatives
Mar 2025 — Present · US
Education
Villanova University
Lean Six Sigma Black Belt
2010 — 2012
University of Notre Dame - Mendoza College of Business
Executive Certificate in Leadership & Management, Organizational Leadership
2011 — 2012
Dallas Baptist University
Business, Business Administration, Management and Operations
Dallas Baptist University
BS, Business Administration, Management and Operations
2002 — 2012
University of San Francisco
Master Certificate in Supply Chain Management
2011 — 2012
Texas State Technical College
AAS, Laser Electro-Optics
1995 — 1997
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