Mike Schorr

About Mike Schorr

I’m a results-driven Revenue Operations Executive with 20+ years of experience building…

Experience

1. SVP Global Revenue Operations

   Trax Retail

   Nov 2021 — Present

   Report directly to Chief Revenue Officer (CRO), serving as trusted business partner organization-wide. Provide strategic plans on all topics relative to driving revenue growth. Restructure 3 distinct sales operations teams to better support global business. Build revenue operations team from ground up with high performers from across business units. Establish team to drive results across revenue organization, provide value-added metrics and tools to simplify sales process, improve revenue reporting and transparency, and work collaboratively to drive results. Develop Salesforce support team to provide value-added benefits around data quality in Salesforce, high-speed and quality support to sellers, and reliable system data. Build marketing operations function to deliver full customer lifecycle visibility from lead to close to showcase marketing return on investment (ROI) through effective lead attribution. Directed revenue growth strategy and execution, operations, enablement, and data analysis to support global sales initiatives. Managed 2 proposal desks for sellers, delivering value add and allowing sellers to focus more time on selling and less time on quoting, while ensuring high quality proposals and solid margin profiles. Built effective marketing operations function to support marketing team on reporting, leading cycle management and HubSpot cleanup. Introduced weekly revenue forecast cadence to provide sales management with a near real-time view into quarterly progress toward revenue targets across regions, lines of business, and segmentations. Generated first-of-its-kind predictive, 4-quarter revenue forecast to enhance instrumentation of organization around sales reporting. Consolidated seller and sales support compensation plans for more than 100 revenue team members to drive company’s desired seller behavior.

Skills

• Cti
• Product Management
• Telecommunications
• Software as a Service (Saas)
• Enterprise Software
• Business Development
• Cross-Functional Team Leadership
• Salesforce.com
• Team Building
• Big Data
• Mobile Devices
• Call Centers
• Team Management
• Call Recording
• Hiring Employees
• Wfo
• Recruiting
• Professional Services
• Management
• Call Logging
• Sales Engineering
• Sales Compensation Planning
• Workforce Management
• Speech Analytics
• Problem Solving
• Microsoft Word
• Global Management
• Sales
• Performance Management
• Acd
• Contact Centers
• Customer Relationship Management (Crm)
• Visio
• Crm
• Microsoft Excel
• Pre-Sales
• Saas
• Voice of the Customer Analysis
• Microsoft Dynamics
• People Management