Mike Roggero

Senior Project Manager at Verint, Certified Scrum Master

Role: Senior Project Manager at Kana Software
Location: Lawrence, KS, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Mike Roggero

How would you summarize yourself and your objectives? I am a talented individual…

Experience

Senior Project Manager
Kana Software
Sep 2013 — Present

Skills

Disaster Recovery
Telecommunications
Analysis
Software Documentation
Sdlc
Process Improvement
Databases
Vendor Management
Requirements Gathering
Enterprise Software
Integration
Software Development
Business Analysis
Project Management
Software Project Management
Agile Methodologies
Management
Project Planning
Testing
IT Service Management
Visio
Change Management
Program Management
Business Intelligence
IT Strategy
Business Process
Pmo
Requirements Analysis
Pmp
Cloud Computing
Leadership
Business Process Improvement

Contact information

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Work email
•••••@kana.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

Kana Software

Software Development · 248 employees · Founded 1996 · Santa Clara, California, United States

KANA understands the value of great Customer Service experiences. We provide on-premises and cloud solutions for large enterprises and mid-market organizations, and by unifying and maintaining context for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900 enterprises – including many of the Fortune 500 and more than 250 government agencies. At KANA, we help create differentiated and personalized customer experiences that count. KANA is based in Silicon Valley, California and has offices worldwide. For more information visit phone +18•••••••38, and follow KANA on Twitter @KANAsoftware.

kana.com

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