Mike Roberson
IAM Engineer | ServiceNow & SailPoint Specialist | IT Consultant Focused on Secure Workflow Automation & Access Governance
- Role
- Iam Engineer Specialized Software Developer Iii at Meijer
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
About Mike Roberson
Identity & Access Management (IAM) professional with 10+ years of experience…
Experience
Iam Engineer Specialized Software Developer Iii
Apr 2025 — Present
Supported an enterprise-wide Identity Governance and Administration (IGA) modernization initiative, directly impacting 70K+ users and 62K+ roles and privileges.Partnered with business leaders, application owners, engineers, and stakeholders to define new roles and entitlements across Active Directory, RACF, APA, and ServiceNow.Designed and implemented more than 250 birthright roles after in-depth role analysis, simplifying Day-1 access, reducing manual tickets, and promoting least-privilege security.Identified joiner/mover/leaver (JML) lifecycle gaps and collaborated with HR and developers to remediate Workday data inconsistencies, improving downstream provisioning accuracy.Used LDAP queries to analyze directory data, troubleshoot entitlements, and validate role-to-group mappings across AD and related systems.Authored lifecycle documentation, technical playbooks, and SOX/SESY control narratives to serve as evidence during internal and external audits.Supported user acceptance testing (UAT) and validation of workflows and access models, ensuring new connectors and processes were functioning as designed.Acted as a subject matter expert (SME) for role-based access control (RBAC) initiatives and entitlement mapping, helping to strengthen audit readiness and compliance.
Education
Sullivan University
Associate of Arts and Sciences - AAS, Information Technology
2018 — 2020
University of Maryland Global Campus
Bachelor of Applied Science - BASc, Cyber/Electronic Operations and Warfare
Spencerian College
Associate of Arts and Sciences (AAS), Clinical Laboratory Science/Medical Technology/Technologist
2005 — 2008
Skills
- Call Centers
- E-Commerce
- Mobile Payments
- Salesforce.com
- Payment Card Processing
- Financial Services
- Debit Cards
- Payments
- Merchant Services
- Customer Service
- Banking
- Business Analysis
- Relationship Management
- Quality Assurance
- Management
- Team Building
- Vendor Management
- Payment Gateways
- Sales
- Credit Cards
- Electronic Payments
- Project Management
- Process Improvement
- Leadership
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