Mike Reese
Versatile Sales Enablement Leader, Customer Care Management Leader and Product Owner
- Role
- Associate at The Home Depot
- Location
- West Columbia, TX, US
- LinkedIn followers
- 500 followers
About Mike Reese
As a sales enablement and customer service leader with extensive strategic management experience, I have a proven record of achievement in multiple industries, including oil/gas/energy, utilities, communications, environmental/waste management services, healthcare, and logistics.Described by peers, clients and top management as a natural leader, I have propelled diverse multidisciplinary, multisite teams to exceed demanding customer and corporate objectives. Dedicated, driven, passionate, creative and intuitive problem solves, I am known for driving innovation, best practices, continuous improvement and operational excellence.Experienced leading successful high-growth, startup and turnaround in B2B and B2C environments, I am skilled at capturing and servicing key accounts. My client base includes companies ranging in size to Fortune 500 and other industry leaders such as Shell, Chevron, BP, Phillips 66, Koch Industries, Sunoco, ConocoPhillips, Memorial Hermann and University of Texas Health Science Center.I can make an immediate and lasting impact by:• Planning & implementing aggressive growth strategies• Maximizing new customer capture, retention & service excellence• Streamlining processes & optimizing systems to boost productivity• Leading organizations to deliver superior levels of service & support• Leveraging emerging technology to increase efficiency & drive down costs• Recruiting, training, mentoring & motivating top performing multidisciplinary teamsMy education includes a Bachelor of Business Administration degree in Marketing from the University of Houston, in addition to extensive professional development training. s••••••••@gmail.comhttp://mikereese.workfolio.com/
Experience
Associate
Aug 2025 — Present · Lake Jackson, TX, US
Service Desk and Receiving Associate
Education
University of Houston
Bachelor of Business Administration (BBA), Marketing
1987 — 1989
Skills
- Process Improvement
- Management
- Renewable Energy
- Operations Management
- Call Centers
- Business Development
- Account Management
- Analysis
- Team Leadership
- Customer Relationship Management (Crm)
- Integration
- Electricity Markets
- Commodity Markets
- Energy Management
- Natural Gas
- Crm
- Project Management
- Risk Management
- Energy Markets
- Mergers & Acquisitions
- Quality Assurance
- Business Process Improvement
- Sales Operations
- Energy Industry
- Energy
- Training
- New Business Development
- Vendor Management
- Contract Negotiation
- Sales
- Gas
- Business Process
- Contract Management
- Smart Grid
- Leadership
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