Mike Pittas

About Mike Pittas

I help healthcare organizations make workforce growth more predictable, scalable, and financially disciplined.With 8+ years in healthcare staffing, I lead enterprise portfolios and national teams across complex, multi-region environments where labor demand is volatile and execution risk is high. My focus is simple: drive growth, protect margin, and build operating systems that reduce chaos as organizations scale.My work sits at the intersection of people, process, and performance. I translate workforce demand into repeatable playbooks, performance cadences, and forecasting discipline that improve visibility, strengthen decision-making, and improve EBITDA performance.I’m especially energized by modernizing workforce models—using analytics, automation, and AI-enabled tools to improve decision-making, reduce operational friction, and create more stable, predictable outcomes for both clients and teams.My mission is simple: build teams and workforce solutions that deliver results and elevate the people doing the work. If you care about performance, accountability, and building systems that actually scale — and the people behind them — we’ll get along wellOutside of work, I coach collegiate lacrosse, where the same principles apply: preparation, trust, adaptability, and shared ownership of results.When I’m not building teams or solving workforce puzzles, you\'ll find me traveling to new places, logging miles on my bike, or enjoying a round of golf with friends

Experience

1. Sr Manager of Client Services

   NuWest Group

   Aug 2024 — Present · Seattle, WA, US

   Enterprise portfolio leader accountable for revenue growth, gross margin performance, and forecast accuracy across a national healthcare client base representing the majority of organizational TOA and gross profit. Operate at the intersection of client strategy, pricing governance, and operating execution to improve EBITDA performance and reduce workforce delivery risk Impact & Leadership: Own enterprise client strategy nationwide, aligning rate structures, account saturation, and recruiting capacity to protect margin and improve predictabilityLead national client services organization with full P&L and KPI accountability; develop leaders and scale performance across regionsTranslate operating performance into executive-level insights, risk indicators, and growth opportunities through QBRs and C-suite engagementsImplement standardized sales and operating playbook that improve execution consistency, forecast accuracy, and revenue per headcount Built onboarding and new-business incubation framework that accelerate time-to-productivity and reduce ramp volatility Restructured or exited underperforming client relationships and reset pricing models to defend gross profit despite short-term resistance Core Skills: Executive Leadership · Workforce Strategy · Client Growth · P&L Oversight · Team Development · Change Management · Strategic Planning

Education

• Robert Morris University

  Marketing

  2011 — 2013

Skills

• Merchandise Planning
• Strategic Planning
• Store Operations
• Customer Service
• Time Management
• Cashiering
• Team Building
• Management
• Facebook
• Pos
• Marketing
• Customer Experience
• Microsoft Excel
• Powerpoint
• Advertising
• Data Entry
• Customer Satisfaction
• Training
• Microsoft Office
• Sales
• Retail
• Inventory Management
• Inventory Control
• Coaching
• Retail Sales
• Apparel
• Store Management
• Event Planning
• Teamwork
• Loss Prevention
• Trend Analysis
• Public Speaking
• Microsoft Word
• Team Leadership
• Employee Training
• Sports
• Leadership
• Visual Merchandising
• Social Media
• Communication