Mike Nicholson
Ph.D | Lead UX Researcher at WhatsApp (Meta)
- Role
- Staff Ux Researcher (Mixed Methods), Whatsapp at WhatsApp
- Location
- Queens, NY, US
- LinkedIn followers
- 500 followers
About Mike Nicholson
Senior mixed methods UX researcher with expertise in qualitative research, survey design, and data analysis. I\'m passionate about leveraging research to influence product strategy and create value for users. My background spans tech, public policy, and applied economics. I received my Ph.D. in political science from the University of California, San Diego.Skills include: Qualitative research (Interviews, diary studies, usability testing), quantitative research (survey design and analysis, A/B Testing), project management, vendor management, presentations, data visualization, personas, empathy mapping, Jobs to Be Done Framework, R, SQL, Qualtrics, STATA, UserTesting, Mural.
Experience
Staff Ux Researcher (Mixed Methods), Whatsapp
Mar 2021 — Present · New York, NY, US
Lead Researcher, WhatsApp Calling (1/2024 - Present)-Lead Researcher, WhatsApp Communities (3/2021 - 12/2023)-Developed and executed mixed methods research to inform a high-priority zero-to-one product launch-Leveraged research to identify product gaps, influence product roadmaps, and drive consumer strategy. KEY SKILLS-Developing impactful research instruments in complex and ambiguous product spaces, including surveys, interviews, and diary study scripts-Management of complex international research initiatives with hundreds of participants in Africa, Asia, North America, and Latin America, including an unprecedented 700-person product test-Proactively leveraging rigorous research results to offer actionable recommendations and influence product strategy.
Education
UC San Diego
Doctor of Philosophy - PhD, Political Science
2010 — 2018
Middlebury College
Deutsche Schule
2015
Pontificia Universidad Católica de Chile
Study Abroad
University of Pennsylvania
BA (magna cum laude, distinction in international relations), International Relations, Economics
2001 — 2005
UC San Diego
Master of Arts (M.A.), Political Science (International Political Economy)
2010 — 2012
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