Mike Mourar
Senior Executive | Head of Retail Experience at Amazon | Proven Leadership in Digital Transformation, Retail Strategy, and Operational Excellence | Driving Innovation & Growth
- Role
- Head of Retail Experience, Retail Customer Experience, & Field Sales - Amazon Devices at Amazon
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Mike Mourar
Retail executive with 30+ years of experience leading store operations, field sales…
Experience
Head of Retail Experience, Retail Customer Experience, & Field Sales - Amazon Devices
Nov 2015 — Present · Philadelphia, PA, US
In my role at Amazon, I spearheaded the development and execution of strategies that enhanced the retail customer experience while managing a large team across North America. I was responsible for overseeing channel and digital marketing initiatives, ensuring optimal resource allocation for multi-million dollar budgets. My leadership fostered collaboration across departments, driving efficiency and innovation in retail operations.
Education
University of Phoenix
Bachelors
2002 — 2004
Skills
- Multi-Unit Management
- Sales Operations
- Store Operations
- Apparel
- Store Management
- Customer Service
- Merchandise Planning
- Stores
- Sales
- Recruiting
- District Management
- Retail
- Business Analysis
- Team Leadership
- Hiring
- Retail Sales
- Building Relationships
- Retail Management
- Loss Prevention
- Performance Management
- Employee Training
- People Development
- Communication
- Strategic Planning
- Cpfr
- Visual Merchandising
- Big Box
- Customer Experience
- Multi-Channel Retail
- Talent Management
- Shrinkage
- Business Strategy
- Pricing
- Team Building
- Management
- Leadership
- Inventory Management
- Inventory Control
- Coaching
- New Store Development
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