Mike McKinney

Director Servicing Operations - Tax at loanDepot

Role
Operations Director - Loan Servicing at loanDepot
Location
Roanoke, TX, US
LinkedIn followers
500 followers

About Mike McKinney

Performance-driven and motivated Financial Services and Mortgage professional with a…

Experience

  1. Operations Director - Loan Servicing

    loanDepot

    May 2021 — Present · TX, US

    Responsible for the oversight and management of loanDepot tax operations for their escrow and non-escrow portfolio. Management and oversight of tax service vendor responsible for processing escrow tax payments, monitoring non-escrow loans for delinquent taxes, researching tasks from borrower inquiries and call center operations.

Education

  • Western Texas College

    Associate of Arts (A.A.)

  • Angelo State University

    Bachelor of Business Administration (B.B.A.)

Skills

  • Risk Management
  • Project Management
  • Strategic Planning
  • Employee Relations
  • Training
  • Vendor Management
  • Operations Management
  • Process Improvement
  • Business Process Improvement
  • Business Process Mapping
  • Call Centers
  • Leadership
  • Outsourcing
  • Leadership Development
  • Management
  • Team Building
  • Change Management
  • Coaching
  • Business Analysis

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Mike McKinney — Operations Director - Loan Servicing at loanDepot in Roanoke, TX, US | Unifers