Mike McDonaugh

Senior IT Project Manager - Professional Services @Thinktel Communications

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2016 — Present

Senior IT Project Manager - Professional Services @Thinktel Communications

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IT Project Manager for Canada\'s leading SIP Trunking, Unified Communications, and Business Internet service provider. Currently responsible for Professional Services projects across Canada with a focus on Microsoft Teams, and telephony solutions.\\\\n\\\\nKey Responsibilities:\\\\n- Responsible for the budgeting, risk management and scheduling of Professional Services Projects\\\\n- Management of telephony projects with budgets ranging from $3M to SMB sized budgets\\\\n- Statement of Work creation, Project Plan creation, project status reporting, RACI chart, RAID log, BOM and other project documentation\\\\n- Stakeholder management on project progress, project risks, costs vs benefits\\\\n- Assign and monitor resources to ensure project efficiency and maximize deliverables\\\\n- Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan\\\\n- Work with key internal and external partners; managing dependencies, communication and overall project success\\\\n- Serve as a bridge between sales and technical implementation team\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

EDUCATION

2001 — 2005

Bishop's University

Bachelor of Arts, Philosophy, Business

2001 — 2005

Classes

Bachelor of Arts - Humanities, Philosophy, Business

SKILLS

VmwareTeam CoordinationMicrosoft ProjectProject PlanningHyper-VBusiness ProcessProject CoordinationDocument ManagementTeam ManagementMicrosoft TechnologiesCitrixItilDigitizationDatacentresProject ManagementMicrosoft ExchangeResource CoordinationResource ManagementData CenterDocument MaActive DirectoryIT Service ManagementTeam BuildingQuality AssurancePmpVirtualizationMs ProjectIT ManagementDocument ImagingCrmMicrosoft WordVendor ManagementSecurityService DeliveryStorageIT Project ManagmentVcloudLyncProject DeliveryClient Relationship Building

ABOUT MIKE MCDONAUGH

Overview: Accomplished and results-driven professional with extensive experience…

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Mike McDonaugh — Senior IT Project Manager - Professional Services at Thinktel Communications in Calgary, AB, CA | Unifers