Mike Madden

WORK HISTORY

ABOUT MIKE MADDEN

A telecom business Strategic Alliance Manager with over 25 years of experience in operations, managing programmes/projects, services, transformation, sales and management including senior and consulting roles gained within both Communication Service Providers and equipment/services vendors. Excellent personnel and man-management skills and with a track record of success in the deployment and management of infrastructure and operational services. Possesses project management skills evolved throughout his career. Highly experienced in sales and solutioning within the telecoms industry, together with business/financial awareness and change modelling skills. Currently creating and enabling new revenue streams through the Nokia Alliance business. Proven experience on business development for service sales and supplier management. Proven ability to create customer solutions and perform and provide guidance for scope optimization of the service offering. Experienced in consultative selling and in customer business case creation and customer business understanding and delivery. Currently heavily engaged with Industry leading enterprises in the area of 5G and the use cases commonly known as Industry 4.0. An effective leader and manager with the ability to understand complex systems, company and customer business issues and with the skills required to lead and motivate teams. Experience in start-up, dynamic and large, complex organisations combine to give a wide range of skills applicable in modern, mobile, telecoms and sales projects. An adaptable team player trained in ITIL Service Management who enjoys achieving goals. Specialties: Strategic Alliances, Partner management, Industry 4.0, Managed Services, pre-sales, analysis, feasibility, due diligence, delivery, transition, transformation, service, delivery, assurance, networks, projects, operations, management, consulting, Partnership Development.