Mike MacHolan
- Role
- Vice President Strategic Accounts at West Corporation
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Mike MacHolan
Leveraging a proud history of developing strategic partnerships with key accounts, I help…
Experience
Vice President Strategic Accounts
Jan 1999 — Present
West Corporation, the leading provider of technology-driven communication solutions, has delivered mission-critical communications and network infrastructure solutions to tech companies, retailers, hospitality, local first responders, and K-12 school districts. Though Unified Communications & Conferencing, Interactive Voice Response (IVR) automation technology, Telecom, and Safety Services, we help people connect.\\\\n\\\\nLeveraging my extensive expertise in large account management, strategic client partnerships, and trusted solutions, I develop and implement the strategic plans that engage and guide West\'s biggest accounts. Developing and building out strategic account planning, I proactively enhance both West and client\'s ability to meet business objectives.\\\\n\\\\nWest brings a combination of consumer-oriented tools, services, and human capital solutions from other industries to provide positive change for healthcare constituents. Our solutions help transform complex communication and care management challenges into innovative patient / member engagement, activation, and management.\\\\n\\\\nWe deliver member and patient engagement that powers stronger relationships between healthcare organizations and their communities, bringing scale, capacity, and efficiency to prevention, wellness and care coordination\\\\n\\\\n
Skills
- Process Improvement
- Direct Sales
- Saas
- Crm
- Unified Communications
- Workforce Management
- Customer Experience
- Voip
- Solution Selling
- B2b
- Call Centers
- Team Building
- Customer Satisfaction
- Customer Retention
- Contact Centers
- Managed Services
- Vendor Management
- Strategic Planning
- Telecommunications
- Sales Management
- Account Management
- Outsourcing
- Program Management
- Team Leadership
- Lead Generation
- Management
- Bpo
- Salesforce.com
- Leadership
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.