Mike Luigs

About Mike Luigs

Looking to drive content strategy and add another digit to a company\'s income and have a fun time doing it!Strategic results driven thought technology & marketing leader focused on driving customer experience through a digital transformation wit my specialties in content strategies using WCM, DAM, eCommerce, PIM, Market Strategy, Product Strategy.Bridging gaps between Marketing, IT & Business by powering ecommerce/multi-channel marketing, sales & operations in highly competitive markets. Proven ability to develop highly effective & measurable strategies to drive revenue growth, build market presence, increase customer acquisition & expand brand awarenessCore Strengths• Strategic planning / thinking & analysis• Brand Launching / Positioning• Affiliate Marketing• Website Platforms / Shopping Cart Systems• Customer Acquisition & Retention• Creating Markets using Social Media, Web, Content & Traditional Marketing• CoreMedia, IBM Commerce, Wordpress, Adobe CQ5• Content, Translation, & Image Management• Search Engine Marketing & Search Engine Optimization (SEM/SEO)• Online Analytics: Google/CoreMetrics• Email & Catalog Marketing• Social Media Marketing• Web Designer, Development, & Usability• Product Owner• Scrum Master• Subject Matter ExpertSummary of Qualifications• Ability/desire to build strong client relations generating huge sales growth & sales training• Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, problem resolution & organizational skills• Strategic sales-driven, dynamic, positive & results oriented• Quick study to easily adapt & implement applications thru new ideas, concepts, methods & technologies• Dedicated, innovative & self-motivated independent/collaborative team player/builder with large/small group projects• Pleasant disposition & lifetime learner• Detailed in planning & follow-up• Architecture: servers, load balancers, dbs, firewalls• Microsoft Office• Certified Scrum Master (CSM) Agile thru Scrum Alliance• Strong presentation, negotiation, sales & influencing skills• Figma UX

Experience

1. Lead Business System Analyst

   Charter Communications

   Mar 2022 — Present · St Louis, MO, US

   enhancing the backend application used by over agents daily to troubleshoot client issues

Education

• Truman State University

  Bachelor of Arts (B.A.), Busines Administration - Marketing

  1996 — 1998

• Truman State University

  Bachelor of Arts (B.A.), Busines Administration - Management

  1996 — 1998

• Meramec Community College

  Associate of Arts (AA), Business

  1994 — 1996

• Truman State University

  Bachelor of Arts (B.A.), Busines Administration - Finance

  1996 — 1998

• Truman State University

  Bachelor of Science (B.S.) , Accounting

  1996 — 1998

Skills

• Process Improvement
• Team Building
• Management
• Html
• Javascript
• Wcm
• Global E-Commerce
• Site Migration
• Sales Management
• Content Management
• Microsoft Office
• Sales
• System Administration
• New Business Development
• Dam
• Customer Service
• Keyword Advertising
• Six Sigma
• Public Speaking
• Cq5
• E-Commerce Optimization
• Sem
• Web Content Management
• Web Development
• SEO
• Business Analysis
• Contract Negotiation
• Web Operations
• Leadership
• Web Analytics
• Paid Search Strategy
• Social Media
• Day Communique
• Web Design
• Strategic Planning
• Ibm Content Manager
• Vendor Management
• Troubleshooting
• Content Migration
• Tcm