Mike Kaufman
Northeast Regional Manager(O&M PV + ESS) at Cleanleaf Energy plus Electrician
- Role
- Northeast Regional Manager at Cleanleaf Energy
- Location
- Manchester, NH, US
- LinkedIn followers
- 500 followers
Experience
Northeast Regional Manager
May 2022 — Present · Manchester, NH, US
Supervise, lead and train all operations team members in the region, meeting regularly with direct reports to review their progress in meeting personal, regional and departmental goals and objectives.Ensure that all company and departmental Standard Operating Procedures (SOPs) are being followedEnsure that the O&M department is meeting all contractual obligations.(e.g. performance and availability guarantees, preventive maintenances, reactive response times, customer notification, etcTrack and report to both management and customers on the progress of pending work, work in progress, and completed work. Prepare management reports on medium and longer-term issuesRespond to and resolve customer requests (e.g. warranty claims, site upgrades, technical support etcManage designated region to meet profit and cost targets set in defined budgets. Act as escalation point for technical or customer issues that are not successfully resolved by direct reportsTrack O&M KPI\'s
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