Mike Janakes
President @Fma Alliance, Ltd
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WORK HISTORY
President @Fma Alliance, Ltd
SKILLS
ABOUT MIKE JANAKES
More than 39 years of experience in the contact management industry, working hands-on in virtually every industry vertical including Card, Loan, Healthcare (Bad Debt/Early Out/Insurance), Auto, Student Loan, DDA, Fintech, B2B, Household Services (Satellite & cable TV, telecom, etc), Federal/State/Local Government, Tolls & Tickets. and many large, complex First Party Projects. Known as a growth management expert, has the rare combination of strong analytical, communication, and vision-driven talent. As a subject matter expert in the FDCPA, TCPA, FCRA, and GLBA, Mike has focused the company\'s approach to include a positive customer experience; one that is compliant, fair and consistent. Educated at the University of Nevada (Political Science with honors in English), is a proud father of two. Hobbies include fishing, hiking and rooting for his hometown San Francisco sports teams.Elected to serve on the 2014-current Board of Directors for the Better Business Bureau - Houston, Education Foundation. Was also selected by the Consumer Financial Protection Bureau to serve on the SBREFA panels for both the Debt Collection and Arbitration rule making.
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