Mike Gervais
Strategic Operations Executive | Market Growth & Business Development Leader | Influential Relationship Builder | Hospitality Industry Expertise
- Role
- Chief Executive Officer at Paul Fleming Restaurants Llc
- Location
- Naples, FL, US
- LinkedIn followers
- 500 followers
About Mike Gervais
In the rapidly evolving hospitality industry, continually elevating people, processes, and technology is critical to ensuring customer satisfaction and driving revenue. As a passionate and growth-minded operations executive, I have a demonstrated record of achievement in accelerating market growth and brand recognition by applying a combination of transformational leadership, strategic thinking, and the introduction of emerging technologies. Having built and expanded multiple restaurant locations throughout my career, I have established myself as a strategic visionary known for transforming complex challenges into opportunities for positive change. A few notable accomplishments from my career include:• Created and introduced a comprehensive strategy to coordinate new Boqueria restaurant openings, orchestrating the launch of 3 new restaurants and laying the foundation for future openings. • Spearheaded the expansion of P.F. Chang’s from 3 to 10 locations within the Miami market, delivering record-breaking sales and profits, while cultivating strong leadership relationships and coaching individuals who are now in highly successful leadership roles. • Coordinated a multimillion-dollar business transformation initiative for P.F. Chang’s, focusing on enhancing labor efficiency through the implementation of Lean Six Sigma and Kaizen methodologies to foster a culture of continuous learning, innovation, and engagement. An established operations leader within the hospitality industry, I am always looking for opportunities to expand my professional network. If you would like to connect, please contact me at g••••••••@gmail.com. AREAS OF EXPERTISE Lean Six Sigma & Kaizen MethodologiesStrategic Planning & Execution Market Growth & ExpansionSupply Chain ManagementPerformance ManagementBusiness DevelopmentTechnology Integration Organizational CultureProject ManagementPeople Strategy
Experience
Chief Executive Officer
Jan 2025 — Present · Naples, FL, US
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