Mike Gasser

About Mike Gasser

A dedicated and results-driven Business Professional with extensive experience in customer success, implementation, consulting, and training. Renowned for exceptional communication and organizational skills, efficient project management, and the ability to navigate complex challenges, consistently delivering outstanding results. Committed to fostering thoughtful leadership and mentoring, inspiring colleagues through knowledge sharing, direct support, and personal example to achieve professional growth. Passionate about driving value for both customers and the organization by championing customer success, upholding company culture, promoting inclusivity and diversity in the workplace, and cultivating strong, collaborative relationships both internally and, most importantly, with customers. Proven track record in aligning strategic objectives, meeting project deliverables, and embracing increasing responsibilities, solidifying my contribution as a trusted and impactful leader.

Experience

1. Senior Project Manager

   PointClickCare

   Apr 2025 — Present

   Oversee complex, large-scale projects, ensuring strict adherence to scope, timeline, and budget requirements while showcasing expertise in strategic planning, stakeholder management, and coordinating multiple initiatives simultaneously. Plan, execute, and finalize projects within defined deadlines and budget constraints by effectively acquiring and managing resources across team members, contractors, and consultants. Define project objectives, develop detailed and comprehensive plans, and maintain rigorous quality control throughout the project lifecycle, consistently driving results that align with organizational goals.

Education

• The University of Akron

  Associate's, Business Management Technology

  2010 — 2012

• Bowling Green State University

  Film Production

  2001 — 2003