Mike Ficalora
- Role
- Senior Product Manager at Brightly Software
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Mike Ficalora
IT Professional with experience in a wide variety of business applications built under…
Experience
Senior Product Manager
Jan 2011 — Present
Collaborate with business stakeholders to define a multi-year product vision based on deep understanding of our markets, products, and company strategy. Actively listen to strategy needs from colleagues in sales, client services, professional services and management.Develop Business and Market requirement documents into a roadmap and execution plan using Agile development methodologies. This includes defining and prioritizing features, specifications and user stories while communicating those stories to the engineering team.Champion best practices within the organization included but not limited to: design, architecture, re-use, performance, and quality.Partner with Engineering to ensure decisions support business area strategies and future direction of product lines.Serve as Product Owner in agile development environment including developing and maintain a robust backlog writing and refining user stories.Serve as the champion of the customer experience and partner with UX/UI, Product counterparts and Professional Services to deliver delightful user experiences across all customer touchpoints.Provide mentorship to resources with respect to documentation, client interaction, product business rules, partner relationships, and internal corporate interactions.Collaborate with off-shore team from multiple countries and time zones for new products and enhancements.Gather \"voice of the customer\" through product usage analytics, NPS, On-Site interviews, Client Advisory Board, and Product Council.
Skills
- Sdlc
- Software Development Life Cycle (Sdlc)
- Xml
- Sql
- Management
- Databases
- Software as a Service (Saas)
- Visual Basic
- Requirements Analysis
- Business Analysis
- Program Management
- Integration
- Scrum
- Web Applications
- Agile Project Management
- .net
- Saas
- Team Leadership
- .net Framework
- Web Services
- Product Management
- Microsoft Sql Server
- Leadership
- Business Intelligence
- Software Development
- Agile Methodologies
- Strategy
- Quality Assurance
- Database Design
- Cloud Computing
- Project Management
- Salesforce.com
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