Mike Ferraro

Manager of Customer Care Strategy & Innovation

Role
Manager of Customer Care Strategy & Innovation at Geek Squad
Location
Charlotte, NC, US
LinkedIn followers
500 followers

Experience

  1. Manager of Customer Care Strategy & Innovation

    Geek Squad

    Sep 2025 — Present

Education

  • Cranston Area Career and Technical Center

    Student of the Year , Computer Technology/Computer Systems Technology

    1994 — 1997

Skills

  • IT Management
  • Store Management
  • Customer Experience
  • Computer Repair
  • Computer Hardware
  • Windows 7
  • Help Desk Support
  • Inventory Management
  • Computer Maintenance
  • Customer Service
  • Technical Support
  • Retail Sales
  • Troubleshooting
  • Microsoft Office
  • Consumer Electronics
  • Xp
  • Team Leadership
  • Leadership Development
  • Leadership
  • Technical Leadership
  • Cross-Functional Team Leadership
  • Staff Development

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Mike Ferraro — Manager of Customer Care Strategy & Innovation at Geek Squad in Charlotte, NC, US | Unifers