Mike Ferraro
Manager of Customer Care Strategy & Innovation
- Role
- Manager of Customer Care Strategy & Innovation at Geek Squad
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
Manager of Customer Care Strategy & Innovation
Sep 2025 — Present
Education
Cranston Area Career and Technical Center
Student of the Year , Computer Technology/Computer Systems Technology
1994 — 1997
Skills
- IT Management
- Store Management
- Customer Experience
- Computer Repair
- Computer Hardware
- Windows 7
- Help Desk Support
- Inventory Management
- Computer Maintenance
- Customer Service
- Technical Support
- Retail Sales
- Troubleshooting
- Microsoft Office
- Consumer Electronics
- Xp
- Team Leadership
- Leadership Development
- Leadership
- Technical Leadership
- Cross-Functional Team Leadership
- Staff Development
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