Mike Eyres

Air Exports Operations @DHL Global Forwarding

Manchester, GB

Adhere to Customs Compliance procedures and documentation.•Manage and Build Customer Relationships.•Complete retrospective Customs compliance actions•Customs entry for Specialist License movements.•Ensure the Job File is fully and accurately completed reflecting all commercially relevant information and services provided.•Liaise directly with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise.•Liaise directly with DGF departments on shipment planning and coordination.•Liaise directly with DGF Transport & Warehouse teams on shipment planning and coordination.•Liaise directly with overseas offices on shipment planning and coordination.•Maintain and update CAA compliance.•Maintain mandatory milestones and remarks through Logis (internal system).•Manage allocated customers against agreed SOP.•Any other duties as required.•including root cause and solution when assigned.•Support the measurement of Key Performance Indicators.•Contribute to the First Choice continuous improvement program.•Participate in the Team briefing sessions.•Complete all statutory and mandatory training