Mike Earle
Global Head of Service and Delivery @Checkit
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WORK HISTORY
Global Head of Service and Delivery @Checkit
Surrey, GB
EDUCATION
University of Portsmouth
Postgraduate Diploma, Management Studies
University of Portsmouth
Certificate, Management Studies
Microsoft
Microsoft Accreditation Programme
SKILLS
ABOUT MIKE EARLE
A Managed Service and Delivery specialist with a recent focus on Operations and Cyber Security implementation. CISSP Certified with full knowledge of ITIL framework and methodology (ITIL V3 Expert). Experienced in deployment of various tool sets for delivery of service support structures to meet ISO with extensive Government contracts experience across full service delivery life cycle. Service Desk management experience in the UK and Europe. Responsible for implementing security procedures enabling the achievement of ISO 27001 accreditation. SLA\'s consistently met and ALL customer satisfaction score cards exceeding target. Responsible for all areas of delivery, including, but not limited to, procurement, incident, problem, change management and key performance indicators. Proven ability to lead, develop and motivate a professional team to achieve individual and team performance. A clear and effective communicator with strong presentation skills. Confident and efficient with an enthusiastic approach.
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