Mike Downey
Vice President of Account Management - Coverdash Insurance | BBA, Customer Success
- Role
- Head of Client Management at Vouch Insurance
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Mike Downey
As an experienced leader, I\'ve led the development of new segments and boosted productivity. Through fostering cross-functional relationships, I consistently over achieve goals, driving efficiency and profitability. Utilizing data-driven strategies, I analyze trends, mitigate risks, and anticipate discrepancies.I work with Start-up and Scaling companies in the SAAS, Fintech, Insurtech, Enterprise, Consumer, Hardware, Digital Health and Venture industries. By bringing a unique understanding of their business I am able to use my experiences to make sure I am tailoring a solution that is specific for your business!
Experience
Head of Client Management
Jan 2025 — Present
As the Head of Client Management at Vouch, I lead the strategy, execution, and performance of our national client portfolio, overseeing ~$80M in premium across Middle Market and Enterprise accounts. I am responsible for setting the strategic vision that drives both retention and sustainable growth across our client base.I manage three high-performing teams operating across five verticals nationwide, ensuring alignment between client needs and our value delivery. In addition to deepening client relationships, we play a key role in supporting new business by mitigating risk and delivering expertise in a highly regulated industry.Our focus is on cultivating trusted partnerships, enabling scalable processes, and fostering a client-first culture that drives long-term success for both our clients and the business.
Education
Dominican University
Bachelor of Business Administration (BBA), Business Administration and Management, General
2008 — 2012
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.