Mike Downes
Head of Consultancy Services @Logicalis UK&I
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WORK HISTORY
Head of Consultancy Services @Logicalis UK&I
Full managerial responsibility for a team of delivery architects, consultants and engineersaccountable for the successful delivery of all Data Centre and Unified Communicationssolutions with a combined portfolio in excess of £5M. Services delivered span thefollowing technology domains - Network Integration, Unified Communications & Collaboration, Security, Contact Centre Infrastructure, Microsoft, Data Centre and Cloudsolutions.
SKILLS
ABOUT MIKE DOWNES
An accomplished and highly respected senior IT manager with experience in drivingchange and seeking efficiencies in the delivery of Professional Services whilst continuallystriving for the development and effectiveness of team members who deliver complexsystems. Possesses a strong work ethic, dedicated, loyal and has a commitment tosucceed.Competent in a broad range of operational and technical roles within the IT BusinessPartner community. An excellent understanding of how to develop long-term customerservice relationships gained through practical experience coupled with a successful trackrecord in service delivery, operational management, and reversing difficult situations.
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