Mike Deeds

About Mike Deeds

An enthusiastic Air Force Veteran with an inherent passion for aviation and experience in delivering excellent customer experiences consistently, regardless of the underlying complexity and dynamic nature of the supporting infrastructure. Proven success in improving customer satisfaction and the success of customers by leveraging experience as a C-130J Model loadmaster, licensed Private Pilot, and with in-depth knowledge of FAA regulations. Capable of performing beyond traditional boundaries to solve customer pain-points focused on both, FPV and LOS drones including hands-on experience in building and programming aircraft and equally in the design, build, and troubleshooting aspects. A strategic thinker with ability to make data- and customer-driven decisions, to develop and execute plans to integrate into service organization and service process where they add value; with an understanding of the latest support strategies and technologies. Relentlessly pursue opportunities for improvement and implement betterments collaborating with customer-facing groups and internal stakeholders. Key contributions include:• Carried out a yearlong research and development effort to update decade’s old guidance to C-130J dry ice capacity limitations and thereby saving the air force $3.5M annually.• Expert aviator, chosen to attend Lockheed Martin C-130J Flight Manual Review Boards multiple years having a direct impact on Flight Manual Changes affecting all crew positions and aspects of flight.• Mastered numerous types of airdrop and earned 5 Air Medals for Combat Operations across Iraq and Afghanistan.• Selected as the first 39th Airlift Squadron Loadmaster to operate the $64M dollar aircraft while transition from C-130H model to the new J model; hand-picked as Command Loadmaster Evaluator, directing Loadmaster Operations in the European & African Continents.• Instrumental in planning and coordinating the reallocation of intelligence, surveillance, and reconnaissance platforms valued at $90M, strengthening the Task Force\'s geospatial intelligence footprint.• Showcased topmost logistics expertise in the execution of multiple short-notice munitions shipments worth $20M ensuring inter-theater first-strike capabilities as Logistics Director for Joint Special Operations Command and awarded with Defense Meritorious Service Medal from Oct 2017-Apr 2018.SKILLSAviation Safety and Operations • Customer Service Excellence • Continuous Process Improvement • Strategic Planning • Military Aviation Operations • Customer Experience • Data Analysis • Instructor Development

Experience

1. Federal Fsr Manager

   Skydio

   Jun 2024 — Present · US

Education

• Community College of the Air Force

  Associate's degree, Aeronautics/Aviation/Aerospace Science and Technology, General

  2008 — 2014

• Community College of the Air Force

  Associate's degree, Munitions Systems/Ordinance Technology

  2000 — 2014