Mike Condon
Customer Engagement Executive at SAP
- Role
- Customer Engagement Executive at SAP
- Location
- Leominster, MA, US
- LinkedIn followers
- 500 followers
About Mike Condon
Overall responsibility for the daily management of assigned SAP customer accounts in…
Experience
Customer Engagement Executive
Jul 2017 — Present · Burlington, MA, US
Overall responsibility for the daily management of assigned SAP customer accounts in Financial Services and Insurance North America, including account management strategies as well as engagement and expansion plans to maximize growth potential within these customers, within the portfolio. Maximize the value that customers and SAP receive through adoption and use of SAP Network and to ensure that the customers deploy and use of all of their entitled subscription software. Serve as the primary point of contact for the customer and to maintain customer satisfaction, is responsible for the retention of the revenue associated with customers within their portfolio, and effective positioning of the specific Line of Business value proposition in order to leverage adoption of our solutions and services necessary to support the customer. Working with CRM sales database, follow up leads, store and manage prospect and customer information, contact info, accounts, and sales opportunities.
Education
Fitchburg State College
Bachelor of Business Administration (B.B.A.)
Skills
- Selling
- Channel Partners
- Customer Satisfaction
- Enterprise Software
- Sales Management
- Acute Care
- Solution Selling
- Saas
- Direct Sales
- Sales Process
- Business Development
- Sales
- Cloud Computing
- Negotiation
- Management
- Account Management
- Salesforce.com
- Business Management
- Sales Operations
- Professional Services
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