Mike Coakley

General Manager @Ridgeline Equipment Ltd

Calgary, AB, CA

Oversee and lead a team of technicians, welders, and administrative staff across Western Canada.• Manage daily operations, ensuring efficiency and productivity in repair and maintenance services, while managing fleet and operation costs• Handle sensitive personnel matters, onboarding, budgeting, staffing plans, and support professional growth and performance accountability.• Strategically manage key accounts—develop new relationships, regain lost ones, and work closely with clients, addressing concerns and ensuring satisfaction.• Develop and manage budgets, monitor expenses, and ensure profitability and report back to ECA.• Oversee AP/AR and Payroll teams to ensure effective payments and billing• Take ownership of the facility’s operations, coordinate responsibilities, ensure safety-focused layouts, and collaborate on annual planning and audits.• Ensure adherence to safety regulations and protocols.• Oversee inventory management, including ordering parts and supplies.• Develop and implement strategies to improve service quality and expand business opportunities and provide support in all ECA’s geographic markets.• Track and analyze shop and field performance metrics to identify areas for improvement.• Build strong working relationships with VPs, Directors, and the President.

Fleming College

Heavy Equipment Operator, Equipment Maintenance, Personal / Work-Site Safety, Earthmoving Technology

Fleming College

Natural Resources Drilling and Blasting, Geotech Drilling, Enviromental Drilling, Diamond Core, Water Well, Blasting Fundamentals