Mike Cheatwood

About Mike Cheatwood

Overview • Results-oriented leader with significant experience leading global IT teams and complex technical projects. Skilled in all areas of IT including end user support, client technologies, servers, network, cloud, applications, mobile and security. • Extensive experience with negotiating IT contracts, managing budgets and overseeing vendor relationships.• Proven experience leading IT teams in healthcare and the Fortune 500 financial services & insurance industry. • Passionate about delivering and promoting exceptional customer service in all aspects of IT.EXPERTISE• Global IT Teams• Shared Services Management• Staff Development• Vendor Management• IT Infrastructure• IT Security• IT Strategy• Artificial Intelligence• Customer Service in IT• IT Asset Management• End User

Experience

1. Vice President of Infrastructure and End User Services

   Pacific Life

   Jul 2020 — Present · Lynchburg, CA

   As a direct to the global CIO, lead a global organization accountable for the implementation, security and support of PL’s IT infrastructure including identities, servers, storage, networks, endpoints and cloud shared-services infrastructure, along with delivering exceptional customer service through the team’s End User Services organization.

Education

• Liberty University

  Master's degree, Business Administration and Management, General

Skills

• IT Operations
• Vendor Management
• Change Management
• Active Directory
• Business Analysis
• IT Strategy
• Communication
• Enterprise Architecture
• Process Improvement
• Time Management
• Outsourcing
• Sdlc
• Six Sigma
• Project Management
• Disaster Recovery
• Data Center
• IT Management
• Team Building
• Management