Mike Carrara
Senior Manager at Capital One
- Role
- Senior Manager Network Voice (Campus and Retail Bank Locations) at Capital One
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Mike Carrara
Insightful, results-driven IT professional with notable success directing a broad range…
Experience
Senior Manager Network Voice (Campus and Retail Bank Locations)
Mar 2019 — Present · Richmond, VA, US
Skills
- Credit Risk
- Cisco Voip
- Credit Cards
- Crisis Management
- Software Development Life Cycle (Sdlc)
- Analysis
- Credit
- Management
- Call Centers
- Project Management
- Avaya Ip Telephony
- Technology Change Management
- Program Management
- Voip Protocols Sip
- Leadership
- Contact Centers
- Financial Analysis
- Toll Free
- Change Management
- Process Improvement
- Customer Service
- Aspect Acd
- Vendor Management
- Financial Services
- Relationship Management
- Sdlc
- Networking
- Agile & Waterfall Methodologies
- Avaya Communication Manager
- Business Analysis
- Nortel Meridian
- People Management
- Business Process Improvement
- Nortel Certified Support
- Banking
- Risk Management
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