Mike Campbell
Sr. Account Manager at USDM Life Sciences
- Role
- Senior Account Manager at USDM Life Sciences
- Location
- Santa Barbara, CA, US
- LinkedIn followers
- 500 followers
About Mike Campbell
As a Senior Account Manager at USDM Life Sciences, I drive transformation by ensuring our clients realize the full value of their digital investments while maintaining compliance and operational excellence. With a strong background in life sciences and over 25 years of experience across customer success, program delivery, and regulated systems, I lead teams that empower our clients to scale, innovate, and achieve sustained success. USDM Life Sciences is a premier global consulting firm dedicated to accelerating compliance, innovation, and operational excellence for life sciences organizations. With deep expertise in GxP processes, FDA and EMA regulations, and industry-leading digital platforms, we empower biotech, pharma, and medical device companies to drive transformative outcomes through cutting-edge technology, automation, and AI-driven solutions.
Experience
Senior Account Manager
Jun 2015 — Present · Santa Barbara, CA, US
USDM Life Sciences is the leading global technology consulting firm focused on digital transformation, regulated and unregulated data management and compliance solutions for the world’s leading and emerging biotechnology, pharmaceutical and medical device companies.As Senior Account Manager at USDM, I work with our customers to build scalable programs, as well as individual projects and staffing solutions, that help them adhere to global regulations in more efficient and sustainable ways. While these programs range in size and style, the core focus is streamlining processes, maximizing technology footprint and inspiring employee engagement to carry things forward. Some key initiatives include:• Work with emerging Life Sciences companies to establish strategic roadmap for IT systems, computer system validation programs, & content management strategies • Develop strategic plan and vision for all areas of the Emerging Life Sciences division• Support customer engagements for executive-level IT projects in Biotechs, Pharmas, Med Device, & Medical Cannabis organizations for enterprise-wide cloud and on premise systems• Combining tailored managed services offerings for CSV, QA, audit and workflow.• Developing subscription-based Computer Systems Validation (CSV) & Computer Software Assurance (CSA) programs in the cloud.• Develop and maintain partnerships with appropriate Life Sciences vendors• Providing Validation Accelerator Packages for dozens of GxP systems (QMS, ERP, Clinical, LIMS, ECM, Cloud, etc.)• Utilize strong interpersonal and change management skills to overcome resistance to new processes and technologies to ensure maximum efficiency • Creating Organizational Change Management (OCM) and other customer success programs.Systems: LMS, QMS, Veeva, OpenText, eTMF, Regulatory, eDC, Documentum, Infrastructure, Oracle, Box, various Regulatory Submissions, SharePoint, SalesForce, ServiceMax
Education
Moorpark College
Associate of Arts (AA), Business/Commerce, General
1989 — 1992
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