Mike Brown

About Mike Brown

As Head of Store Operations for Calvin Klein and Tommy Hilfiger North America, I lead the enterprise retail strategy that drives operational excellence, profitability, and best‑in‑class customer and associate experiences across both iconic brands. I oversee the full ecosystem of in‑store operations—including expense management, operational processes, communications, learning & development, retail technology, and innovation.I set the strategic roadmap for unified cross‑brand programs while protecting each brand’s identity through distinct education, communication, and culture. My work focuses on maximizing profitability by aligning processes, optimizing labor and expense planning, and developing business-driving strategies that scale across brands.I oversee significant annual OPEX and lead a high‑performing, multi‑functional team across operations, communications, L&D, and retail innovation. I partner directly with senior executives and field leadership to define and execute forward‑looking operational standards, drive the adoption of emerging retail technology and AI, and enable frictionless execution in stores.My responsibilities include driving continuous improvement, identifying sustainable cost‑saving opportunities, enabling cross‑functional alignment for store openings and remodels, improving in‑store technology, and leading change management initiatives that keep PVH ahead of evolving retail trends. Ultimately, I connect store operations to broader enterprise strategy—elevating performance, accelerating growth, and enhancing the brand experience across North America.

Experience

1. Head of Store Operations

   PVH Corp.

   Jan 2026 — Present · New York, NY, US

   As Head of Store Operations for Calvin Klein and Tommy Hilfiger North America, I lead the enterprise strategy that drives operational excellence, profitability, and best in class retail execution across both brands. I oversee the full ecosystem of store operations—including expense management, operational processes, communications, learning & development, and retail technology innovation. I’m responsible for shaping the associate and customer experience, developing unified cross brand programs while protecting individual brand identities. I drive continuous improvement by aligning processes, optimizing labor and expense plans, and leveraging technology that connects store operations to broader business strategy. I lead a large multi-functional team, partner directly with the senior leadership of each brand, and oversee significant expenses across payroll, capital, and G&A. My work focuses on maximizing profitability, elevating store performance through innovation, and enabling frictionless, high impact retail experiences across North America.

Education

• Ball State University

  Courses Completed - English Literature and Classics