Mike Brown
Director of Attractons Operations @Silver Dollar City Parks & Resorts
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WORK HISTORY
Director of Attractons Operations @Silver Dollar City Parks & Resorts
Oversee safe and efficient operations of multiple properties and business units. Develop, implement, and monitor operations, capital budgets, and inventories. Drive revenue and controlling expenses. Analyze business processes and challenging issues to support KPI reporting. Generate energy and stability by training, mentoring, coaching, and evaluating direct reports. Shape a productive environment by developing qualied Supervisors, Managers, and Team Leads; able to maintain a 70% promotion rate. Develop and implement training procedures, manuals, and business reporting metrics. Assist in development and implementation of strategic and long-range plans. Positively impact operations and ensure a quality guest experience in close partnership with Human Resources, Marketing, Finance, and Safety Departments.
EDUCATION
Missouri State University
B.S., Psychology
SKILLS
ABOUT MIKE BROWN
As the Director of Attractions/Operations at Silver Dollar City, I oversee the safe and…
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