Mike Braccio

About Mike Braccio

OPERATIONS EXECUTIVE: COO | VICE PRESIDENT | DIRECTOR | Program Management |…

Experience

1. Director of Sales Operations & Consulting Services

   Register By Ability

   Apr 2025 — Present · North Canton, OH, US

   Driving go-to-market execution, sales enablement, and consulting strategy for a breakthrough retail POS solution built to streamline operations and integrate directly with QuickBooks Online- Leading all sales operations, consulting, and onboarding initiatives for register, a cloud-based POS app transforming the way retailers manage inventory, transactions, and data - Partnering with clients to optimize implementation, ensure adoption, and improve operational performance through process redesign and tailored consulting - Developing scalable sales playbooks, collateral, and onboarding experiences that enhance customer understanding and internal team alignment - Overseeing CRM systems, funnel performance, and partner success metrics to ensure revenue targets and customer satisfaction benchmarks are exceeded - Collaborating cross-functionally with product, marketing, and support to align sales strategy with market demand and platform enhancements - Establishing consulting services and reseller programs to extend market reach and deliver turnkey value to retailers nationwide

Education

• The National Institute of Technology

  Electronics Engineering Certification

  1988 — 1990

Skills

• Program Management
• Project Management
• Leadership
• Strategic Planning
• Operations Management
• Cross-Functional Team Leadership
• Process Improvement
• Management
• Performance Management
• Business Process Improvement
• Energy
• Crm
• P&L Management
• Policy
• Portfolio Management
• Business Process Mapping
• Employee Wellness Programs
• Account Management
• Production Schedules
• Site & Vehicle Safety Program Management
• Dashboard/Scorecard Design
• Employee Training, Coaching, & Development
• Corrective & Preventive Action Planning
• Client Relationship Management
• Root Cause Analysis & Problem Solving
• Program Design
• Production Scheduling
• Policy & Procedure Development
• Employee Interviewing, Hiring, & Boarding
• Proficient in Microsoft Office
• Experience Presenter/Facilitator
• Radio & Tv Appearances
• Program Participation Generation
• Process Mapping
• Contract Negotiation
• Budgets
• Microsoft Office
• Customer Relationship Management (Crm)
• Budgeting
• Training