Mike Bolduc
Senior Risk Analyst @Mitratech Prevalent - Third-Party Risk Management
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WORK HISTORY
Senior Risk Analyst @Mitratech Prevalent - Third-Party Risk Management
Ottawa, ON, CA
As a Senior Risk Analyst at Prevalent, I manage the end-to-end process of assessing and mitigating third-party risks for our clients. My responsibilities include conducting thorough assessments, reviewing vendor responses, analyzing risk data, and working closely with clients and internal teams to develop effective solutions. I also generate detailed reports to inform strategic decision-making and ensure compliance. By maintaining strong relationships with both clients and third parties, I help ensure that risks are managed effectively, enabling our clients to maintain secure, productive partnerships with their vendors.
EDUCATION
Algonquin College of Applied Arts and Technology
Bachelor's degree, Music Industry Arts
ABOUT MIKE BOLDUC
I am a results-driven professional with experience in customer success, risk analysis, and client relationship management. Currently, as a Senior Risk Analyst at Prevalent, I assess and mitigate risks associated with third-party vendors, collaborating with clients and internal teams to deliver effective solutions. In my previous role as a Customer Success Manager, I managed 20 client accounts, driving platform adoption, solving technical issues, and ensuring client success through proactive engagement and custom solutions.I have a diverse and dynamic background that combines music, insurance, and customer service. I hold a Bachelor\'s degree in Music Industry Arts from Algonquin College of Applied Arts and Technology, where I learned about the music business, production, and marketing. I also have over eight years of experience in customer service, sales, and home renovation, working in different industries and contracts, and gaining valuable skills and insights. I am passionate about helping people, solving problems, and learning new things. I am always looking for new challenges and opportunities to grow and develop professionally and personally.
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