Mike Begala
Operations Executive and Leader of Great Teams and Contributions
- Role
- General Manager Service North America at Casio America, Inc.
- Location
- Fort Wayne, IN, US
- LinkedIn followers
- 500 followers
About Mike Begala
I enjoy working with companies that are poised for growth and need experience in scaling…
Experience
General Manager Service North America
Mar 2025 — Present · Rockaway, NJ, US
Responsible for all Post Sales Support for the Casio portfolio of products in Canada, US and MexicoRealized $390k annual savings from call center consolidationDesigned and launched new RingCentral phone platformImproved support logistics in Canada and Mexico to improve customer satisfactionFull P&L Responsibility for the North American Repair and Parts operationsIntegration of Magento Sales, JDE, Product Registration into Zendesk Agent Interface
Education
Indiana Institute of Technology
Bachelor of Science Business Administration (BSBA)
2000 — 2003
The Krannert School at Purdue University
Executive MBA
2004 — 2006
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