Mike Barbato
Director, Operations Performance | Continuous Improvement • SQL • Data Modeling • Forecasting • Tableau
- Role
- Director, Operations Performance at DHL Supply Chain
- Location
- Winston-Salem, NC, US
- LinkedIn followers
- 500 followers
About Mike Barbato
I lead operations performance strategy with deep experience in SQL, forecasting, and data modeling — building scalable analytics that connect operational performance to financial outcomes. Over the past decade I’ve designed and operationalized reporting systems, forecasting tools, and performance dashboards that help teams make better decisions, from site managers to executive leadership.I’m continually expanding my experience with cloud data platforms (Snowflake) and modern analytics workflows (dbt) to support data quality, self-service insights, and scalable analytics practices across distributed teams.Whether collaborating with operational leaders or technical teams, my focus is on turning complex data into reliable, actionable insights.
Experience
Director, Operations Performance
Jan 2025 — Present · Winston-Salem, NC, US
Continued oversight of Continuous Improvement functions post-acquisition by DHL, while expanding responsibilities to include Training, site-driven CI programs.Maintained executive performance reporting and KPI governance during post-acquisition integration, ensuring continuity of forecasting, budgeting, and operational performance tracking.Supported integration by documenting data design, ad hoc analysis, validating data, and delivering performance reporting to ensure operational stability.
Education
Wake Forest University
Bachelor of Arts, Mathematics
2001 — 2005
Wake Forest University School of Business
Master of Business Administration
2011 — 2013
Skills
- Microsoft Excel
- Cross-Functional Team Leadership
- Supervisory Experience
- Building Relationships
- Attention to Detail
- Budget Management
- Operations Management
- Team Leadership
- Leadership
- Goal Oriented
- Outstanding Customer Service
- Management
- Process Improvement
- Data Analysis
- Performance Metrics
- Customer Service
- Quantitative Analysis
- Process Flow
- Training
- Process Management
- Teamwork
- Budgets
- Quantitative Analytics
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