Mike Balaban

WORK HISTORY

ABOUT MIKE BALABAN

I’m a strategic L&D leader with 25+ years of experience, including a high-impact tenure at Amazon since 2017. I’ve built and led high-performing, cross-functional teams across Europe to support leaders through scalable, data-driven learning strategies. My work spans leadership, technical, and operational development — blending innovative design with strong delivery execution. Most recently, I led the architecture and rollout of full learning journeys across Operations, Engineering, HR, and 3PL, adapting to each function’s unique needs. I introduced competency-based frameworks, digital learning pathways, and remote-first programs that scaled across 120+ sites. My approach balances strategic design with hands-on facilitation — from executive off-sites to new manager onboarding. Learning Strategy & Innovation – Designed journeys embedding microlearning, gamification, VR, and simulation Remote-First Development – Delivered consistent training across hybrid and distributed teams Operational Excellence – Delivered £1.7M in savings and managed a £7.6M budget in 2024 Leadership Facilitation – Led senior leader workshops, manager training, and EU-wide virtual learning Insight & Measurement – Replaced Kirkpatrick with LTEM to improve visibility, impact, and decision-making Cross-Functional Collaboration – Worked with HR tech, analytics, engineers, and vendors to co-create smart, contextual solutions Talent & Succession – Built skills matrices, pathways, and development frameworks to futureproof capability What makes me different is my grounding in operational leadership — I understand what great management looks like in the real world. I build learning journeys that reflect that reality, backed by data and designed for scale. My industry experience spans FMCG, retail, and e-commerce, and I’m passionate about applying AI-powered learning solutions to drive capability, consistency, and real-world impact. Now exploring Director or Head of L&D roles where learning is seen not just as a support function, but a lever for transformation, capability, and culture.