Mike B.
Front of House Manager
- Role
- Front of the House Manager Front Office at Hershey Entertainment & Resorts Company
- Location
- Hershey, PA, US
- LinkedIn followers
- 500 followers
About Mike B.
Experienced Front of House Manager with a demonstrated history of working in the hospitality industry. Skilled in Hotel Management, Budgeting, Housekeeping operations, renovations, HR, Training and Development, and Yield Management. Strong operations professional with a Bachelor of Applied Science (B.A.Sc.) focused in Computer and Information Systems Security/Information Assurance from Monroe University.
Experience
Front of the House Manager Front Office
Hershey Entertainment & Resorts Company
Apr 2016 — Present
Responsible for all Front of House operations and guuest experience at The Hotel Hershey, including Department Head where I oversee 6 managers 4 supervisors and a mix of union and non union Rooms Division staff members. Holding all staff accountable while consistently maintaining our 4 Diamond and Historic Hotels standards.
Education
Monroe University
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance
2000 — 2004
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