Mike Anderson
Consultant - Entrepreneur - Mentor - Strategist
- Role
- Owner at Upstream Consulting
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Mike Anderson
As a seasoned executive and entrepreneur, Mike Anderson offers businesses comprehensive strategic guidance informed by over 25 years of experience driving transformation across business functions and creating sustained value. His multi-faceted expertise spans key areas including strategic planning, operations optimization, customer experience, and leading complex enterprise initiatives.For businesses looking to scale, Mike\'s diverse background allows him to apply structured frameworks and best practices to pinpoint opportunities and implement impactful solutions. Having led numerous enterprise projects, he excels at conducting opportunity assessments, building compelling business cases, and creating strategic value.On the customer experience front, Mike pioneered Voice of the Customer capabilities at U.S. Bank, integrating customer insights across products, services, and channels. This customer-centric mindset is invaluable for firms seeking to deliver differentiated experiences that drive loyalty and growth.Mike understands the importance of aligning people, processes, and systems through periods of change and expansion. His experience spearheading complex transformation programs like mergers, process redesigns, and operational integrations allows him to provide holistic guidance on scaling while maintaining an entrepreneurial culture. As a consultant, advisor, and mentor, Mike leverages his entrepreneurial first-hand experience in addition to his corporate leadership roles.
Experience
Owner
Jan 2020 — Present · Richmond, VA, US
Upstream Consulting specializes in general management and customer experience consulting, with an emphasis on small and medium-sized businesses in the Richmond area. We leverage our unique and varied skills to help you solve your most important business problems.
Education
University of Virginia
B.A., Foreign Affairs
1991 — 1995
Skills
- Mortgage Lending
- Treasury Management
- Financial Services
- Mergers
- Relationship Management
- Pmo
- Leadership
- Sales
- Business Process Improvement
- Banking
- Business Planning
- Business Analysis
- Risk Management
- Commercial Banking
- Financial Risk
- Strategy
- Cash Management
- Acquisition Integration
- Program Management
- Internet Banking
- Management
- Treasury Services
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