Mike Alexander

About Mike Alexander

I believe the future of business growth belongs to organizations that relentlessly put the customer at the center—leveraging data, technology, and human insight to create personalized experiences that drive loyalty, differentiate in the market, and fuel innovation.As President of Jewelers Mutual, I lead enterprise strategy, growth, and innovation across all business units, ensuring everything we do delivers exceptional customer value. I’m passionate about aligning teams, driving transformation, and building solutions that protect what matters most to our customers.With extensive P&L leadership experience across Commercial and Personal Lines, I’ve led digital and technology transformations, scaled our in-house MGA, and driven national sales and distribution strategies. I also oversee strategic partnerships, M&A initiatives, and R&D efforts focused on next-generation platforms—including full P&L accountability for our shipping logistics business.Recognized for inspiring teams and fostering cross-functional collaboration, I’m committed to building a culture of operational excellence and sustainable growth—always guided by our customers, who remain at the center of everything we do.

Experience

1. President

   Jewelers Mutual Group

   Jul 2025 — Present

Education

• University of Delaware

  Masters, Geography - Urban & Environmental Planning

  1991 — 2002

Skills

• Process Improvement
• Team Building
• Product Management
• Underwriting
• Casualty
• Analytics
• Product Development
• Analysis
• Leadership
• Pricing
• Sales
• General Insurance
• Property & Casualty Insurance
• Liability
• Commercial Insurance
• Competitive Analysis
• Insurance
• Casualty Insurance
• Risk Management