Mike York

About Mike York

Highly-effective operations leader with 25+ years of experience offering strategic vision implementation, strong financial acumen, talent acquisition and empowerment, leadership and performance analysis skill set. Value- creator and business enabler with passion for excellence and reputation for creating positive, highly-energized work environments that rise to the levels of exceptional productivity. Consistently deliver high KPI operations metrics. Accountable for maintaining quality-assurance standards and meeting client demand and profitability goals. SIGNATURE STRENGTHS: Strategic Planning & Execution Innovative Operations Management Large-Scale Project Management Cross-Functional Team Collaboration Quality Assurance Cost Controls Financial Reporting KPI Metrics Forecasting Continuous Process Improvement Business Process Re-engineering Performance Management Six Sigma Supply Chain Policy & Procedure Development Team Development Program Implementation NOTABLE CAREER ACHIEVEMENTS: Recipient of two Apex Awards by CEO for Operational Excellence and Multiple Regional Service Excellence. Consistently ranked top 20 out of 160 operational facilities over 20+ years for quality and service performance. Spearheaded operational planning that acquired more than $300M in annual revenue from new business. Led implementation of Signature on File, Morning Route Planners and Morning Sort Trackers across company. Worked with multiple construction teams to build five operational facility projects. Increased revenues of DHL Retail Sales Program 40% in two-year period.

Experience

1. Area Operations Manager Atlanta

   DHL Express

   Aug 2021 — Present