Mikayla C.
Account Manager - Customer Service & Operational Support @TEKsystems
Signup · Get unlimited contacts
WORK HISTORY
Account Manager - Customer Service & Operational Support @TEKsystems
Calgary, AB, CA
Build and maintain strategic relationships with clients to understand operational needs and deliver tailored support solutions.• Collaborate with delivery teams to ensure seamless execution of service engagements, meeting SLAs and exceeding client expectations.• Identify growth opportunities within existing accounts by analyzing performance metrics and uncovering service gaps.• Act as a liaison between clients and internal stakeholders to resolve escalations and optimize service delivery processes.• Drive customer satisfaction through proactive communication, continuous improvement initiatives, and value-driven account planning.
EDUCATION
Alberta School of Business, University of Alberta
Bachelor of Commerce - BCom, Human Resources Management/Personnel Administration, General
ABOUT MIKAYLA C.
I’m an Account Manager at TEKsystems, where I specialize in connecting organizations with the operational support and service solutions they need to thrive. I’m passionate about building strong relationships, solving complex challenges, and delivering value that goes beyond expectations.I believe in clear communication, proactive problem-solving, and creating partnerships built on trust. Let’s connect if you’re looking to elevate your operational strategy or explore how TEKsystems can support your success.TEKsystems® is the nation’s leading technology staffing and services company. Combining a proven track record of superior performance, a quality-focused approach to service delivery, and the highest-caliber technical professionals in the market, TEKsystems helps our clients successfully plan, build, and run their critical technology initiatives.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.