Mikal Guthridge
- Role
- Senior Manager of Information Security and IT Services at Zappos
- Location
- North Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Mikal Guthridge
I am a customer service-minded, problem solver with a superhuman work ethic and a passion…
Experience
Senior Manager of Information Security and IT Services
Present
Education
College of Southern Nevada
Associate's degree, Music, Business
2003 — 2006
Skills
- Organizational Culture
- Lesson Planning
- Guided Tours
- Quality Assurance
- Teaching
- Time Management
- Customer Retention
- Customer Service
- Escalation Resolution
- Merchandising
- Data Analysis
- Building Relationships
- Project Management
- Job Coaching
- Data Entry
- Powerpoint
- Microsoft Excel
- Construction
- Microsoft Word
- Team Leadership
- Employee Engagement
- Workforce Management
- Retail
- Front Office
- Team Building
- People Skills
- Goal Setting
- Public Speaking
- Empowerment
- Operating Budgets
- Technical Support
- Computer Proficiency
- Presentations
- Communication Skills
- Customer Experience
- Computer Hardware
- Motivation
- Technology
- Experienced Speaker
- Customer Support
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