Mikal Clay

About Mikal Clay

In a world that values specialization, I’ve built my success by mastering the art of…

Experience

1. Leadership Development Facilitator

   United Airlines

   Dec 2023 — Present · Rosemont, IL, US

   I deliver transformative leadership development training to frontline leaders at United Airlines, in partnership with Lead with Hospitality. Through this collaboration, we empower leaders to create a culture rooted in empathy, connection, service, and feedback.I help leaders build dependable, high-performing teams by prioritizing emotional intelligence, open communication, and collaborative problem-solving. My approach focuses on cultivating leadership skills that foster authenticity, empathy, and support, ensuring leaders can lead with both strategy and compassion.The goal is to create an environment where growth, trust, and exceptional service thrive, driving both high performance and high morale. By embedding core leadership principles into everyday practices, we inspire leaders to connect with their teams on a deeper level, enhancing team cohesion and organizational culture.This approach not only improves performance but also cultivates a motivated, engaged workforce. Leaders can create an environment where both individuals and the organization flourish.

Education

• Aurora University

  BS

Skills

• Selling
• Strategy
• Strategic Planning
• Fundraising
• Marketing Strategy
• Training
• New Business Development
• Research
• Problem Solving
• Business Planning
• Non-Profits
• Market Research
• Editing
• Microsoft Word
• Powerpoint
• Beauty Industry
• Social Media
• Team Leadership
• Public Relations
• Business Strategy
• Budgets
• Community Outreach
• Time Management
• Entrepreneurship
• Event Management
• Leadership
• Public Speaking
• Marketing Communications
• Facebook
• Recruiting
• Educational Leadership
• Staff Development
• Nonprofits
• Retail
• Small Business
• Marketing
• Microsoft Office
• Sales
• Leadership Development
• Management