Mikal Chavez

Sr Associate Engineer @Verizon Business

Performed data analysis, mining, and visualization utilizing Microsoft Office VBA and Google Suite. Developed cloud-based UI(s) to simplify data interpretation. Composed business justification(s) of software utilities for security compliance review. Created training material for data administrators and end users. Generated UML diagrams to document product development processes. Produced flow diagrams to establish departmental best practices. Deployed automation scripts to generate agent-client interaction statistic reports.