Mihiri Amali Dissanayaka
Relationship Manager Business Markets @RBC
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WORK HISTORY
Relationship Manager Business Markets @RBC
Toronto, ON, CA
Relationship Manager for Small Business in the community
EDUCATION
Centennial College
Postgraduate Degree, Financial Planning and Services
IBSL
Diploma in Credit Management , Credit Management
Prifysgol Cymru Y Drindod Dewi Sant / University of Wales Trinity Saint David
Master of Business Administration - MBA, Business Administration and Management, General
Fanshawe College
Businass Analysis - 2022, Business Analysis
IBSL
Diploma in applied Banking and Finance, Banking, Corporate, Finance, and Securities Law
IBSL
Certificate of Islamic Banking, Islamic Studies
ABOUT MIHIRI AMALI DISSANAYAKA
As a Relationship Manager at RBC, I help small businesses in the community achieve their financial goals and grow their potential. With over 15 years of experience in the financial service industry, I have developed strong analytical and interpersonal skills, as well as a passion for delivering exceptional service and building lasting relationships.In my previous role as a Relationship Manager and Branch Manager at National Development Bank PLC, I led a team that won the National Best Branch Award for two consecutive years, by achieving high standards of customer service, financial performance, and operational excellence. I also provided customer feedback, insights, and analytical support to business and product owners, and managed all branch activities and workflows. I am proficient in Microsoft Word, Excel, PowerPoint, and Tableau Data Visualizing, and I have completed my Masters in Business Administration and multiple certifications and diplomas in financial planning, business analysis, credit management, and Islamic banking.
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