Mihir Sanghrajka

About Mihir Sanghrajka

Cloud Engineer | AWS DevOps Specialist | Infrastructure as Code AdvocateAt Ransh AI, I architect and maintain cloud-native solutions using core AWS services like EC2, S3, RDS, Lambda, CloudWatch, and IAM, ensuring highly available and secure environments. I lead the automation of deployments through CI/CD pipelines using AWS CodePipeline, CodeBuild, and Terraform, optimizing delivery cycles and reducing manual intervention. From provisioning infrastructure using CloudFormation and Terraform to containerizing apps with Docker and orchestrating them via ECS, my work enables seamless scaling and reliability for AI-driven products. By integrating CloudWatch and SNS for proactive monitoring and alerting, I ensure system resilience and quick incident response. My academic foundation in Cloud Data Management (Conestoga College) and Computer Science (B.S.) gave me the technical fluency to transition from full-stack engineering to the cloud space. I previously worked at LTI and Codehelios, where I designed performant and secure applications—now, I bring that full-stack insight to building robust, secure cloud ecosystems. With ethical hacking knowledge and a security-first mindset, I utilize AWS IAM, VPC, and KMS to enforce least-privilege access, isolate environments, and safeguard sensitive data. Whether it\'s deploying serverless workloads with AWS Lambda, managing storage lifecycles with S3, or scaling databases via Amazon RDS, I continuously strive to align cloud architecture with business goals—balancing agility, security, and cost-efficiency.

Experience

1. Forward Deployed Engineer

   Quantanite

   Jun 2025 — Present · Mumbai, IN

   Confidential ~$8B Customer Experience CompanyLed end-to-end AI & CX solutions on Azure, building POCs, voice bots, and integration layers. Collaborated with CEO, CGO, clients, and product teams, creating user personas, bridging business & tech, and leading a 3-person AI engineering team.Led the end-to-end design, development, and deployment of AI-powered voice bots and an integration layer to streamline customer experience workflows, delivering measurable improvements in efficiency and user satisfaction.Collaborated directly with CEO, CGO, and Director of IT, translating high-level business objectives into scalable technical solutions and actionable strategies.Managed a team of 3 AI engineers, providing mentorship, technical guidance, and oversight for delivery of multiple AI and automation initiatives.Engaged closely with customers to identify pain points, gather requirements, and define user personas, ensuring solutions were aligned with real-world business and CX needs.Built proof-of-concepts (POCs) for innovative AI and automation solutions, validating feasibility and driving adoption of next-generation CX technologies.Deployed solutions on Azure Cloud, leveraging DevOps expertise to ensure reliable, scalable, and maintainable infrastructure.Defined and implemented new processes for solution delivery, bridging gaps between product, engineering, and customer-facing teams.Acted as a strategic technologist, connecting business outcomes with technical execution, optimizing both internal workflows and client-facing experiences.Key Skills & Technologies: AI/ML, Voice Bots, Azure Cloud, DevOps, Systems Integration, CX Optimization, POCs, Stakeholder Management, Product Design, User Personas, Team Leadership

Education

• Conestoga College

  Postgraduate Degree

• K J Somaiya College of Science & Commerce Vidyanagar Vidyavihar Mumbai 400 077

  Bachelor of Science - BS