Mihir Makwane
CSE | IET DAVV\'23
- Role
- Customer Care Executive at TaskUs
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
Experience
Customer Care Executive
Jun 2025 — Present · Indore, IN
Handled real-time customer interactions via chat and voice (blended process) for international clients, ensuring prompt resolution of queries and maintaining high customer satisfaction scores.• Maintained accuracy and professionalism while managing multiple chats simultaneously, adhering to company SLAs and quality standards.• Collaborated with cross-functional teams to resolve complex customer issues, contributing to improved process efficiency and overall client retention.
Education
Institute of Engineering & Technology DAVV, Indore
Bachelor of Engineering - BE, Computer Science
2019 — 2023
Shri R.K. Daga Maheshwari Academy
12th MPBSE, PCM
Shri Cloth Market Vaishnav Higher Secondary School
10th CBSE
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