Mihir Joshi

Experience

1. Information Technology Service Delivery Manager

   Atos

   Jul 2015 — Present

   Working experience and knowledge of multi-site operations and processes - Client Delivery-Team building-company growth. Awareness and understanding of influences in our host countries and an ability to manage in an environment of cultural diversity. Strong positive customer service orientation. Open-minded thinker with excellent judgment. Solid understanding of a client-facing, HR business partner service model. Strong consultative, negotiation, analytical and influencing skills. Superior relationship management and communication abilities. Very strong diagnostics/assessment and action planning capability. Proven ability to operate effectively in ambiguity and manage diverse resources. Extensive client support, adaptable, flexible, open-minded management approach. Thorough understanding of areas of HR- employee relations, talent acquisition, training/development, organizational effectiveness/development, compensation, planning, metrics, project management,and compliance. Creative, problem solver and outcomes-focused. Data Center/site services transitional/transformation experience along with technical/HR management of employees and external resources.