Miguel T.
Senior Security Engineer - Customer Security Assurance @Cardinal Health
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WORK HISTORY
Senior Security Engineer - Customer Security Assurance @Cardinal Health
Modernizing the company Customer Security Assurance (CSA)/ Customer Trust program. Streamline security questionnaires, reduce contract review cycles, centralize evidence, and improve collaboration between Security, IT, Legal, Sales, and Procurement.• Lead customer security assurance engagements across the enterprise• Very familiar with organization security and privacy frameworks (NIST, HITRUST, HIPAA, SOC 2, etc.)• Enhancing CSA Functions leveraging AI and Automation• Having an understanding of complexity of corporate and cloud environments• Understanding different security requirements for different services / solutions (SaaS, eComm, Augmented Staffing, etc.)• Serve as the primary cybersecurity liaison for high-profile customer security escalations• Partner with Legal and Business Development teams to interpret and negotiate security obligations within RFPs, ISA, DPA, MSA, and SaaS agreements.• Collaborate with IT, Application, and Solution owners to verify security controls are in place to meet customer requirements while maintaining business agility and advise on any gap findings.• Drive multi-year maturity initiatives for the Customer Security Assurance Program, improving efficiency, accuracy, and transparency.Key Achievements:• Streamlined customer assurance workflows to reduce turnaround time for questionnaires by ~75%.• Implemented centralized KPI reporting for tracking Customer Security Assurance commitments
EDUCATION
Valencia College
Cybersecurity Courses
ABOUT MIGUEL T.
15+ years of experience across IT, Cybersecurity, and GRC, supporting organizations in Financial Services/FinTech, HR Services, Healthcare, and Semiconductor Manufacturing. I bridge the gap between security, businesses, and clients solving ambiguous and complex problems within the cyber landscape. With certifications in SecurityX (CASP+), CySA+, Security+, A+, and SIG Fundamentals combined with my experience. I have knowledge and technical aptitude that spans from IT support, system administration, networking, SecOps, GRC, customer and third-party risk management. I\'ve helped with:Strengthen Security Program MaturityCustomer Security Assurance & Trust StrategySecurity Questionnaire & Contract Review efficiencies Security technology Implementations & Workflow OptimizationThird-Party Risk Management (TPRM)Governance, Risk, and Compliance (GRC) Control Verification & Evidence ManagementCross-Functional Enablement (Security, Engineering, Legal, Sales, IT)Areas of Interest: GRC Engineering • GRC Leadership • Customer Trust • Security Assurance • Product Security • Security Architecture • Security Engineering
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